Privacy Policy
Hero Heating and Air LLC Effective Date: June 01, 2026
Hero Heating and Air LLC (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your information when you visit our website or opt in to receive communications from us.
1. Information We Collect
We may collect the following information:
- First Name and Last Name
- Phone Number
- Email Address
- Service Address
- Any information submitted through contact or inquiry forms
2. How We Use Your Information
We use your information to:
- Schedule HVAC service appointments and on-site assessments
- Provide repair and installation status updates
- Send estimates and invoice notifications
- Respond to service inquiries and customer support requests
- Send promotional offers and seasonal HVAC specials (if you opt in)
- Improve our services
3. SMS Communications
If you consent to receive SMS messages from Hero Heating and Air LLC, you may receive messages related to:
- Appointment confirmations and reminders
- Service scheduling updates
- HVAC repair and installation status updates
- Estimate follow-ups and invoice notifications
- Promotional offers, seasonal HVAC specials, and free estimate announcements
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP. For assistance, reply HELP.
4. Non-Sharing Clause (A2P Required Language)
No mobile information will be shared or sold to third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, CRM platforms, and messaging providers, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Protection
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
6. Third-Party Services
We may use third-party service providers to support our business operations, including hosting providers, CRM systems, and messaging platforms. These providers are authorized to use your information only as necessary to provide services on our behalf.
7. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at:
📧 heroheatingandair@gmail.com 📞 +1 208-550-7483
8. Contact Us
Hero Heating and Air LLC 17317 N Yuma Way Nampa, ID 83687 United States Email: heroheatingandair@gmail.com Phone: +1 208-550-7483
